Should you have any questions or specific requests regarding how your data is handled, please reach out to our team at support@best-melbet.org.support@best-melbet.org.

1. Privacy

We view the protection of your personal data as a top priority. In this document, we will detail the specific types of information we collect and the purposes for which it is used.Melbet’s main responsibilities. In this Privacy Policy we will explain what information we collect, how and what we use it for.

Our administration reserves the right to update the terms of this Privacy Policy. In the event of any changes, we will keep you informed via email and through the news section on our official website.

2. Consent to personal data processing

We only process personal data once we have received explicit consent from the user. There are several ways you can provide this authorization.

In writing

If you choose to provide your consent in writing, please ensure the following details are included:

• Your full name (surname, first name, and patronymic), current residential address, ID card number, the date and place the ID was issued, and a power of attorney if someone else is acting on your behalf.
• The specific Melbet office address to which the consent for data processing is being granted.
• Purposes of personal data processing;
• Consent period;
• Caption.

In the form of conclusive actions

If you intend to establish a formal relationship with Melbet as a bookmaker, you may do so by performing actions that clearly demonstrate this intention.

Melbet may process your personal information under the following circumstances:

• When it is required to fulfill obligations outlined in international agreements.
• When processing is necessary for legal proceedings or the administration of justice.
• When the action is essential to protect your life, health, or fundamental interests.
• When the data is used for research purposes, provided that the information is completely anonymized.
• When you have explicitly agreed to the processing of your data.

You maintain the right to revoke your consent, correct any inaccuracies in your data, or specify the limitations on how your information is used.

3. Purposes of information collection

We collect and process certain data to verify your identity. This includes your full name, date of birth, bank card details, home address, and email. Depending on how you use our site, we may request additional information, such as:

• Contacts;
• Zip code;
• Payment data;
• Translation History;
• Reviews.

Your data is stored and managed on our servers in compliance with the laws of your home country. Additionally, our systems automatically log session data, such as your IP address, login dates and times, pages visited, preferred language, browser type, and any error reports encountered.

This data helps us refine and improve our services. We guarantee that your personal information will never be utilized without your knowledge.

4. Data Collection and Processing Methods

Much of the information mentioned above is gathered automatically as you navigate our site, send messages, and interact with our services.

We may also receive personal details through authorized third-party service providers, internet vendors, or legally acquired databases from specialized firms.

We will only share your information with third parties if it is explicitly mentioned in this policy or required by the laws of your jurisdiction.

5. Using the information

The data you provide is used exclusively for operational purposes, including customer support, maintaining security, ensuring fair play, verifying identities, and processing payments.

To provide you with tailored promotions and special offers, we may share your details with a select group of verified partners.

Melbet occasionally hosts surveys and contests to gather user insights. Participation is entirely optional; it is up to you whether you wish to share your information in these instances.

By participating in a survey, you grant us permission to use your name for promotional purposes without payment, unless local laws dictate otherwise.

6. Disclosure of information

We do not sell or share your data with companies unaffiliated with Melbet, unless you have given us your explicit permission to do so.

Melbet is legally bound to disclose user data if required by national law. Such transfers typically occur for the following reasons:

• Compliance with local laws;
• To protect our legal interests and company assets.
• To safeguard the general public and the collective interests of our user base.

If we suspect fraudulent activity, money laundering, or other dishonest behavior, we may share your account details with other gambling platforms, financial institutions, or law enforcement agencies.

7. Access

If you prefer not to receive promotional materials from Melbet, you can opt-out using these methods:

• Adjust your preferences within the settings of your personal account on our website.
• Reply directly to any promotional email to request removal from the mailing list.
• Denial through customer service.

You can contact us through any of our official channels to update your information or file a complaint. Once your identity is verified, you can modify any part of your personal profile.

8. Cookie

While using our site, small text files called cookies are stored on your computer or smartphone to remember your preferences. We also use Flash Cookies. These files cannot be used to remotely access your device or account; they are simply tools to enhance your user experience.

Important Cookies

Essential cookies are necessary for navigating the site smoothly and utilizing core features, such as making secure payments.

For instance, cookies created during registration track the time and location of the session. This helps us understand user interests and improve the overall experience.

Cookies when you visit the site

Three main categories of cookies are used on our platform:

• Session Cookies: These are temporary and exist only until you close your browser, allowing you to move between pages without having to log in repeatedly.
• Persistent Cookies: These remain on your device for a longer duration to remember your settings.
• Analytical Cookies: These help us study website traffic and how visitors interact with our content.

You have full control over whether to accept cookies. A prompt will appear the first time you visit our site asking for your preference.

You can manage, block, or clear cookies at any time via your browser settings. For detailed instructions, please refer to the help pages of your specific browser.

Flash Cookies

Flash cookies enable certain interactive features of the Melbet site. If you disable them, some parts of the website may not function correctly.

9. Authorization for Third-Party Electronic Service Providers

Since sports betting and casino gaming at Melbet involve real money, you will need to make deposits and withdrawals. To ensure these transactions are secure and efficient, we partner with professional third-party payment processors.

By agreeing to this policy, you acknowledge that we may share only the necessary data required to complete your financial transactions with these providers.

We ensure that the confidentiality of your data is maintained in strict accordance with the laws of your country.

10. Security checks

To prevent fraud and maintain a fair environment, we may conduct security checks at any time to verify that the personal information you provided is accurate.

By accepting these terms, you authorize us to verify your personal details with third-party verification services.

11. Safety

We employ rigorous security measures to protect your privacy. All data is encrypted and stored in secure, password-protected databases using 128-bit SSL encryption.

Please note that our security guarantee applies only to data once it has reached our servers. Information transmitted over the internet can be vulnerable to interception before it hits our encrypted systems.

12. Protecting Children

Our services are strictly reserved for individuals who are at least 18 years old, or the legal age of majority in their specific jurisdiction.

By using Melbet, you confirm you are an adult. Providing false age information may lead to the immediate blocking of your account and the deletion of all associated data.

13. Cross-border data transfer

Information collected during your use of the site may be transferred to Melbet branches in other countries where we operate. By using our services, you consent to this cross-border transfer of data.

All partners and agents who handle your information are contractually obligated to maintain its strict confidentiality and security.

14. Third-party sites

We cannot guarantee the privacy of your data if you provide it to third-party websites that simply mention our brand. This policy applies only to the official Melbet website and its direct management.

15. Disclaimer

We are not responsible for how your data is handled on sites outside of our control. Using third-party resources that are not managed by us may put your privacy at risk, and we cannot be held liable for any resulting data breaches.

16. Consent to privacy policy

By accessing our features and services, you voluntarily agree to the terms of the Melbet Privacy Policy. We will notify you via email and on our website prior to any updates to these terms.

You are free to withdraw your consent to our Privacy Policy after updating your settings; however, please be aware that doing so will result in the loss of access to our services and interactive playgrounds.

17. Our Policy on Anti-Money Laundering and Counter-Terrorism

We maintain a zero-tolerance policy toward money laundering and the financing of global terrorism. We firmly denounce these practices and strictly adhere to our AML protocols to combat them. Our team is dedicated to preventing illegal conduct, and should we suspect a user is involved in such activities, we reserve the right to disclose their personal data to the relevant law enforcement agencies.

By money laundering is meant:

• Hiding the true source or ownership of funds and assets;
• The act of converting, moving, receiving, or utilizing money that has been obtained through criminal means;
• Acquiring assets or currency resulting from criminal acts committed in a foreign jurisdiction.

To ensure that illicit capital does not enter national economies, we strictly comply with the local laws and legal frameworks of every country where our services are available.

By utilizing the funds in your Melbet account, you hereby acknowledge and agree that:

• You commit to following all applicable laws and regulations regarding the prevention of money laundering;
• All capital used to deposit into your account has been acquired through legal channels;
• You are prepared to provide any necessary personal documentation to verify the legitimacy of your activities.

Melbet ensures that all uploaded document scans, photos, and transaction histories are kept safe within a highly secure database.

If we notice any irregularities or suspicious patterns during payment processing, the company may block deposits or withdrawals. In such cases, the account might be frozen temporarily while we investigate the situation.

To confirm that the provided personal details are genuine, Melbet may ask users to submit copies of their government-issued ID, proof of address, or other supporting documentation.